Privacy Policy

RodyWorks LLC, a California limited liability company doing business as RodyWorks Hub (“we”, “us”), of Lompoc, California, processes account, billing, and operational data as a controller. For content you collect from your own respondents and audiences (“Your Content”), you are the controller and we act as your processor on your instructions.

Account data (name, email, organization, role, authentication data — passwords are hashed and two-factor secrets are stored encrypted; session/IP/user-agent); billing data (plan/status; card data is handled by our payment processor — we don’t store full card numbers); Your Content (some content is client-side encrypted and unreadable by us); usage/diagnostic logs; and cookies/local storage (session, theme, language).

To operate and secure the Service, authenticate users, process payments, provide support, send service messages, prevent abuse/fraud, meet legal obligations, and improve the Service.

We share data with sub-processors that help run the Service (cloud hosting, email, payments, translation), with the social platforms you connect and instruct us to publish to, bound by applicable terms, and as required by law. We do not sell personal information.

We use encryption in transit and at rest, least-privilege database roles, append-only audit logs, administrator two-factor authentication, and cloud detective controls. Lead-capture form content is encrypted end-to-end so only authorized key-holders can read it. No method is 100% secure.

We retain account and billing data for the life of the account plus a period required for legal and accounting needs. Your Content is retained per your settings; deletions propagate as backups expire.

Depending on where you live (e.g., GDPR, CCPA/CPRA), you may have rights to access, correct, delete, port, or restrict your data, and to withdraw consent. For Your Content where we act as processor, direct requests to the relevant account holder. Contact privacy@rodyworks.com.

The Service is not directed to children, and we do not knowingly collect personal information from children.

We will post updates with a new effective date and notify you of material changes. Questions: privacy@rodyworks.com.