Privacy Policy

Effective October 21, 2026

1. Roles

RodyWorks LLC, a California limited liability company doing business as RodyWorks Hub (“we”, “us”), of Lompoc, California, processes account, billing, and operational data as a controller. For content you collect from your own audiences and contacts (“Your Content”), you are the controller and we act as your processor on your instructions.

2. What we collect

Account data (name, email, organization, role, authentication data — passwords are hashed and two-factor secrets are stored encrypted; session/IP/user-agent); billing data (plan/status; card data is handled by our payment processor — we don’t store full card numbers); Your Content; usage/diagnostic logs; and cookies/local storage (session, theme, language).

3. How we use it

To operate and secure the Service, authenticate users, process payments, provide support, send service messages, prevent abuse/fraud, meet legal obligations, and improve the Service.

4. Sharing

We share data with sub-processors that help run the Service (cloud hosting, email, payments, translation), with the social platforms you connect and instruct us to publish to, bound by applicable terms, and as required by law. We do not sell personal information.

5. Security & encryption

We use encryption in transit and at rest, least-privilege database roles, append-only audit logs, administrator two-factor authentication, and cloud detective controls. No method is 100% secure.

6. Retention

We retain account and billing data for the life of the account plus a period required for legal and accounting needs. Your Content is retained per your settings; deletions propagate as backups expire.

7. Your rights

Depending on where you live (e.g., GDPR, CCPA/CPRA), you may have rights to access, correct, delete, port, or restrict your data, and to withdraw consent. For Your Content where we act as processor, direct requests to the relevant account holder. Contact support@rodyworks.com or open a ticket in the RodyWorks support portal.

8. Children

The Service is intended for business use by adults and is not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18 (or under 13 within the meaning of the U.S. Children’s Online Privacy Protection Act). If we learn we have collected such information, we delete it. If you believe a minor has provided us personal information, contact support@rodyworks.com.

9. Google and YouTube connections

Connecting YouTube is optional and uses Google OAuth. With your permission, Hub accesses your channel identifier, name and profile image; the videos and publishing details you submit; and comments, comment authors, replies and engagement information for your connected channel. Hub also stores OAuth access and refresh credentials, granted permissions and expiration information. OAuth credentials are encrypted before being stored on our servers. Hub does not receive your Google password.

We use this information to identify your selected channel, publish and schedule content as you instruct, display publishing results and engagement, synchronize your inbox, and send replies you submit. We transfer your selected video, publishing information and replies to YouTube to carry out those instructions. Service providers supporting these functions process data on our behalf. We do not sell Google user data, use it for advertising or advertising targeting, or use it to train general-purpose AI models. Human access is limited to your affirmative permission, necessary security investigations, legal requirements, or aggregated internal operations permitted by Google's policies.

You can disconnect a channel in Social accounts to remove its stored connection and credentials from Hub, or revoke access in your Google Account connections. Disconnecting stops future access through that connection; it does not delete content already published on YouTube. Publishing history and previously synchronized records may remain under the retention practices above. To request deletion of retained Google or YouTube data held by Hub, open a ticket in the RodyWorks support portal or contact support@rodyworks.com. You may also request a copy of retained account data through that portal. We verify account ownership before releasing data. Requests apply to records we still retain; deleted data may no longer be available.

RodyWorks Hub's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Our YouTube integration also uses the YouTube API Services. Google's handling of information is described in the Google Privacy Policy.

10. Changes & contact

We will post updates with a new effective date and notify you of material changes. Questions: support@rodyworks.com.